When you are trying to find your Buffalo tracking status, you’ll see a series of status updates that show where your parcel is in its journey. However, if you’re not familiar with logistics terms, phrases like “Clearance,” “Inbound,” or “JHBDC” can be confusing.
Let’s break down what each update means, why it matters, and what to expect next.
What to Expect: The Standard Parcel Journey
Buffalo tracking status indicates the current location of your shipment and the estimated delivery time. You can enter your tracking number and find the status of your order. To know about Buffalo logistic Shein order status and tracking status of Pretoria, you can follow the same steps as for south Africa.
There are certain more statuses that you are still confused about
In Transit– The package is in the delivery process and will be delivered in 1 to 5 days. The number of days required for the delivery depends on the client’s address.
Delivered (but not still received)– Ask neighbors, family members and security person for the parcel if it is delivered to them. If it’s still not received, you may contact customer support support@buffaloex.co.za
Returned– If your order tracking shows the status “Returned,” Buffalo Tracking will also send the reasons for the return by email or SMS. You should follow the instructions given step by step, and in case of any problem, you can contact customer service.
What Do JHBDC, AirDC & Other SA Status Codes Mean?
When your parcel arrives in South Africa, Buffalo’s system uses local codes like JHBDC, AirDC, and ZA WH — here’s what they mean for your delivery.
What does “JHBDC” mean?
Johannesburg Distribution Center – your parcel has arrived in South Africa and is being sorted for delivery.
What does “AirDC” mean?
Air Distribution Center – usually O.R. Tambo Airport. Your package just landed in SA.
What does “ZA WH Received” mean?
Your parcel reached a Buffalo warehouse in South Africa (often Kempton Park) and is being processed.
What does “Floor Check” mean?
A safety or quality inspection at the warehouse – common for electronics or high-value items.
What does “Allocated to Trip” mean?
Your parcel is loaded onto a delivery vehicle and will be delivered soon.
What does “Transit to Third-Party Express” mean?
Buffalo has handed your parcel to a local courier (like Dawn Wing or Fastway) for final delivery.
What does “Clearance Finished” mean?
Customs inspection is complete – your parcel will now move to the Buffalo warehouse for delivery.
What does “Out for Delivery” mean?
Buffalo uses “Dispatching” instead – both mean your parcel is on the delivery vehicle and should arrive within 24 hours.
What does “Failed Attempt” mean?
The courier tried to deliver but couldn’t (e.g., no one home). They’ll retry, or you’ll get a collection notice.
What does “Held at Customs” mean?
Your parcel is waiting for documents (ID/importer code) or duty payment. Submit these to release it.
Why Is My Buffalo Tracking Status Not Updating?
It’s normal for tracking updates to pause for 24–72 hours during certain stages of delivery. Here’s why and what you can do:
- Customs clearance delays– If your parcel is “In Clearance” or “Held at Customs”, it won’t update until your ID or importer code is submitted. Most parcels clear within 2–5 working days once documents are received.
- Weekends and public holidays– Buffalo does not process or deliver on Sundays or official South African public holidays. No updates will appear during these times.
- International transit gaps– While your parcel is in the air or at sea, real-time scans may not occur. Don’t worry – this is normal. Updates resume once it lands in South Africa.
- System sync delays– Occasionally, warehouse scanners take time to sync with the tracking portal. Refresh the page after a few hours.
Is My Package not moving?
When an order is sent by Buffalo Courier, the sender receives an email with the tracking number. However, the delivery process takes almost 48 hours to start, which is why your delivery status is not updated.
When to contact support:
If your status hasn’t changed for more than 3 working days while stuck on “Clearance” or “At Destination”, message WhatsApp: +27 67 758 6614 with your tracking number.