Tired of delayed deliveries of your ecommerce parcels and important documents?? Buffalo International Logistics have solution for it. Enter your tracking number in the search box and find your order status immediately.
Track Your Shipment
Since April, 2017, Buffalo is providing you South Africa and a cross border china Africa courier service. Being a secure and one stop service, Buffalo Logistics Tracking is still very cost effective. You don’t need to worry about customs anymore, it’s integrated with South Africa customs, banking, and many express firms. Cheery on the top, it’s Authorized Economic Operator (AEO) by SARS.
What is Buffalo Tracking?
Buffalo Logistics introduced Buffalo Tracking Service in May, 2021. It was started to help small and medium business to grow and ship across Africa and South Africa. It enables better customer experience with efficient and quick order processing.
Buffalo Logistics Tracking also opened new distribution centers in October 2022 to grow its courier capabilities.
Aims of Buffalo Logistics
Head Quarter | Shinghai, China Johannesburg, South Africa |
Storage Area | 35000m2 |
Fleet | 300 |
Delivery Time | 3-5 Days |
Other Countries | USA, Canada and UK |
Buffalo Courier Tracking
Buffalo does not deliver on weekends. Your order delivery time depends on the mode of travelling (by sea, plane, etc.) and the country in which you are shipping your package.
Are you curious to know how your parcel will be delivered? Here is the simple breakdown of order processing:
- Packing of your parcel carefully to ensure safety and handing over for shipping
- For local delivery, your package is delivered by road or plane
- For cross-border delivery, your package will go custom clearance at the origin and final destination country
- Your package will now be delivered at your door or you will receive a message to collect your parcel from the nearest post office.
Buffalo Tracking Steps

Buffalo Logistics South Africa Tracking
Buffalo provides the facility to fetch data for Buffalo Logistics South Africa tracking. By entering your buffalo tracking number south Africa, you can find your delivery status. You can also get in touch with delivery boy who can tell you exact location and delivery status by SMS or phone call.
When you enter your received tracking number, you can see Buffalo Tracking status about your order delivery depending on local or international delivery. Here is a list which can help you to better understand Buffalo tracking.
- Order Confirmed– Your buffalo tracking parcel is in supplier’s hand and soon will be sent to warehouse.
- Enter Warehouse– Parcel has been arrived at warehouse
- Out Of warehouse– In-route to airport or seaport
- Clearance– Parcel at the port waiting for the details
- Shipping/ allocated to trip– Parcel left the origin country via sea freight or air freight
- At Destination– Parcel arrived in destination country and custom clearance is required
- Inbound– Parcel arrived at Buffalo warehouse for further transportation
- Dispatching-Parcel has been dispatched for delivery
- Client Received– Delivered to the address
Business Types
Buffalo’s business model is based on self-built warehouse self-operated trunk transportation (SF Express) and self-build information system (Cainiao).
International Air Freight
This mode of transportation is well suited for packages of weight less than 20kg. For bulk packages, it offers Air Freight for Bulk Cargo through which you can send packages weighing more than 20kg in south Africa region.
International Sea Freight
International sea Freight service is mostly used for B2B logistics. You can choose this mode for long distance delivery and large-scale cargos. Good thing is its low cost but having a bit longer transportation time.
Buffalo’s international sea freight strictly manages the procedure which includes stages:
- Container Handling
- Handling at the port
- Trans-shipment
Road freight
For transportation across the African regions, to or from airport and sea ports, road freight is appropriate. It’s lower in cost and gives more detailed tracking of package.
Heavy Freight
Buffalo international’s extensive transportation modes provides solution for over-sized and heavy weights which is otherwise not possible to transport through traditional modes.
Buffalo Customer Services
Buffalo Courier Tracking redefines delivery services through its excellence in services, speed and efficiency.
Ecommerce Packages – helps sellers in warehousing, transport and shipment of custom cleared products timely. It supports both B2C and B2B deliveries including manufacturers, market place sellers, industrial clients and suppliers.
Commercial Shipments – fulfill the logistics needs of clients through sea and air cargo services.
Sample Packages – helps enterprises to deliver a large variety of small scale sample for enterprises
B2B Logistics – for large scale goods including production materials
Overseas Warehouses – offers customized ecommerce warehouses along with distribution services
Custom Clearance – legally import and export your buffalo tracking parcel to ensure safe and quick delivery
Local Delivery– Local Delivery Service offers delivery at your doorstep, pickup from center and appointment pickup as well. Buffalo owns self-operated trunk line model providing fast and reliable delivery in South Africa.
Small Parcels and Documents– providing daily collections and delivery in competitive rates while ensuring safety of documents and parcels.
Order Requirements and Delivery Time
Any type of shipment including documents, small parcels, Ecommerce packages, B2C and B2B type packages can be delivered through Buffalo. Buffalo logistics have the ability to ship the orders of any size even can be containers or pallets. Following is the list of dimensions for packaging options.
Large– 40×30 cm
Extra Large– 50×38
A2– 60×42
XXL– 65×55

If you think your package will not fit in these dimensions, you can find bigger. You just need to contact support team for quote and packaging information.
Buffalo Restricted Items
- Explosives and Flammable solids, liquids and gases
- Pesticides and Corrosives
- Radioactive, infectious, and toxic materials
- Narcotics and Weapons
Delivery Time South Africa
- Pick up from Johannesburg, Pretoria, Durban, Cape Town and Bloemfontein depots
- Delivery time to all main centers is 2-4 days
- Parcels reach regional towns in 3-5 days
- It takes 24 hours for door-door delivery within in African (Nationwide)
International Delivery Time
Experienced team makes sure the custom clearance in time and international deliveries takes only 5-7 days.
Buffalo Tracking Shein
SHEIN, a fashion brand, is one of the most important client of Buffalo Logistics. Shein products shipped through Buffalo are commonly tracked as Buffalo Shein Logistics. Alongside Shein, Jumia, Menzies Aviation, Paxi, Bidvest, Sky Net, Titan, and YANWEN Express are the key clients of Buffalo Logistics.
How can I find my package if stuck in Customs?
NOTE: Package STUCK in customs does not mean package LOST. It simply means delay in delivery due to some crucial custom checks.
Follow these steps if your package got stuck in customs:

Customer Support
Tracking Support
Buffalo provides tracking numbers through email or SMS service which contains both numbers and letters. It helps in buffalo order tracking and gives information about delivery time. It usually takes 3 to 4 days for delivery if no unexpected issues occur.
Shipping Cost and Rates
Buffalo started to assist local and small businesses to ship their products globally. It is cost effective and the shipping cost of your package depends on the size and type of your shipments.
Shipping Support
Secure handling of packages and customer satisfaction is the priority of Buffalo Logistics Tracking. To fulfill customer’s queries they are always ready to provide shipping help at Buffalo Tracking South Africa WhatsApp number 27813886570.
Package Claim
If your package got damaged in the delivery process, you can file a claim for compensation or replacement cost. You need to submit claim letter along with the proof of damage, tracking number, contact information of the receiver and weight of package.
Only shipper can file a claim and you will receive the amount within one month. You can contact customer care team for further assistance at the email: [email protected]
Importer Codes
An importer code is provided by the customs authorities for the imported goods. It helps in tracking and taxes and customs fee calculations. It is important to keep updated your importer codes for smooth delivery and to avoid delay in custom clearance.
Buffalo Custom Duties & Tax Fees
Buffalo International Logistics is passionate about providing fast and efficient delivery service to ensure customer satisfaction. However, certain things are outside the company’s control.
You need to know before order that certain tax or duty fee will apply to your imported goods. This is not in control of Buffalo but depends on your package.

What will be the duty fee?
It totally depends on law and tax regulations of every country. Buffalo pays it on your behalf at the time of custom clearance. No one can tell this fee exactly until the order passed the customs. Duty Fee may depend on certain factors:
Order history of the importer
Importer earning power
Value of the product
Buffalo Tracking Contact details
You may contact Buffalo Logistics contact numbers Johannesburg and Guangzhou for customer service and to solve your problem.
Buffalo Tracking South-East China Warehouse
Address: First Floor, Building A, No. 71, Huagang Avenue, Huadu Distt., Guangzhou
Contact number: +8615068113703
Buffalo Tracking South Africa Warehouse
Address: Unit 3 106 Loper Avenue, Spartan X2, Kempton Park, 1619. Johannesburg
Contact number: +27105934710 OR +270870953451
Corporate Office Address
Buffalo International Logistics
Location: The left side of floor 1, building 15, Asia Industrial Park, Shenzhen, Longgang 518100, China
Client Consultation Contact Number: +86-400-921-9066
WhatsApp Contact Number: +27677586614
Email: [email protected]
Website: www.buffaloex.com
Buffalo Tracking has made the order delivery smooth and efficient in South Africa and across the border. With easy courier tracking, fast custom clearance and customer support, buffalo logistics become most trustable delivery provider.